Please note: Due to the holidays, orders may be delayed. Current processing time is 18–21 days.
This service is to remove all tapes, deep treat, wash, blow dry.
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Please note that orders may take 8-12 days to arrive, especially if shipped to the EU or USA.
Returns: Returns are accepted within 10 days of receiving your order.
● Items must be unopened, sealed, and returned using a tracked and signed shipping service, at your own expense.
● Refunds will be processed once we receive your return, with a £15 processing fee deducted.
● After 10 Days: Refunds are not available. However, if returned within 30 days of purchase, you will receive a store credit voucher valid for one year.
Exchanges: Accepted for unopened items or if an incorrect item was sent.
● All exchanges require review and approval before processing