Maintence appointment are required within 4 weeks of your installation, this gives us the ability to assess your hair mid way of your installation to ensure your following our maintenance guidelines & if there’s any issue in between we’re able to tackle and rectify to ensure you keep & remain a healthy head of hair. A wash, replacement of up to 5-10 tabs depending on how many grams you have, blow dry, press, & styling is included with this service. Curly tape Maintence a defuse and styling is included.
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Returns: Returns are accepted within 10 days of receiving your order.
● Items must be unopened, sealed, and returned using a tracked and signed shipping service, at your own expense.
● Refunds will be processed once we receive your return, with a £15 processing fee deducted.
● After 10 Days: Refunds are not available. However, if returned within 30 days of purchase, you will receive a store credit voucher valid for one year.
Exchanges: Accepted for unopened items or if an incorrect item was sent.
● All exchanges require review and approval before processing